Freqeuntly Asked Questions
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Where do we ship?
We ship Australia wide, however since we are based in Sydney shipping times will decrease the closer you are to Sydney. Shipping times can vary between 3 to 8 business days.
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What are the shipping times?
Our tiles are sold out of Sydney NSW and delivery times will vary depending how far you live from Sydney and how remote your area is. Estimated delivery times are listed below by state.
- NSW - 2 to 4 business days
- WA - 4 to 10 business days
- SA - 2 to 5 business days
- NT - 6 to 13 business days
- QLD - 2 to 5 business days
- ACT - 3 business days
- VIC - 2-5 business days
- TAS - 3-6 business days
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How can we hang the tiles?
However you hang these tiles is really up to you. On our website we also sell special ceramic hanging apparatus for hanging the tiles on nails. These can be found in the products tab and will appear as an option whenever you add a tile your basket. Besides this, you can also use mounting tape and picture hanging solutions to hang our tiles in your home.
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Can I have my artwork printed on a tile?
Sure!! You can reach out to twins tiles via email or on our socials and organize a custom tile of your design. For the best quality ask that your image is the same aspect ratio (length to width) of the tiles we make and that the image quality is as high as possible (300dpi is ideal)